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Prawn noodle without prawn

Chicken was substituted by 'char siew'

How ridiculous can they be? Prawn noodle without any prawns.  Upon seeing this or rather not confirming the absence of prawn in my bowl of prawn noodle, I gestured to the waiter.

He apologetically returned with a small plate of prawns and said,"They forgot."

In my next visit to this same Old Town restaurant near my house, I faced the same absurdity.  This time, my son's bowl of chicken hor fun was without chicken.  And, this time I was not lucky. I was not greeted with any apologetic or pleasant face. The supervisor came to our table, confirm what I said and did not return.  Another waiter came with a small plate of 'char siew' as pictured.  There's no explanation why there's no chicken for my chicken hor fun.  The supervisor didn't even bother to explain, not to mention apologise.

Such is the sorry state of customer service in our country!

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